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Dispatch Control

The efficiency of your mobile operation is measured in the seconds it takes to mobilize your officers to respond to situations.

Alaris Trak’s new Dispatch+ and Patrol+, part of the Alaris Trak’s guard management system, provide a balanced solution to optimize your mobile operations. The combination of structure and flexibility ensures mobile officers are accountable for their work, but not limited in their ability to respond to developing situations. With Alaris Trak’s Dispatch and Patrol Management system, facilitate officer deployment with real-time GPS locations to track all activities in detail.

These dynamic modules help streamline the communication process and ensure that your clients’ expectations are always met.

Real-time communication and visibility Flexibility to accomodate the unexpected Data-driven performance Accountability to
deliver and meet service agreements
  • Dispatch tickets based on GPS location
  • Provide officers updated information as it becomes available
  • Add comments and images to dispatched tickets
  • Site specific information provides officers details unique to the site (access codes, etc.)
  • Officers receive real- time updates to job schedules
  • Dispatch can reassign jobs to ensure coverage
  • Mobile application allows officers to accept/reject new jobs
  • Flexibility to assign tickets to a group of officers of a single unit
  • Integration with Alaris Trak’s Analytics provides visibility into site incident history
  • Build custom charts to measure performance by employee, job type, and more
  • Content rich reports can include diagrams, images, signatures, and more
  • Clients get a complete report via email or through their client portal
  • Set unique warning and alert thresholds for each ticket status
  • Use Alaris Trak’s route optimization to automatically increase mobile efficiency
  • Runsheet progress shows jobs completed and missed by officers

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